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faqs


blingsense

What is blingsense?
blingsense is all about fashion handcrafted jewelry. To learn more about us, click here

Who are your designers?
Our designers have been carefully selected to create unique and exclusive jewelry collections for blingsense. To learn more about them, click here.

What is your jewelry?
Our jewelry is handcrafted, exclusively offered through us, made to order for each of our customers, using only fine materials such as Sterling Silver (incl. Yellow Gold Plated and Rhodium Plated), Swarovski Crystals, Semi Precious Stones (Blue Topaz, Yellow Citrine, Green Peridote, Purple Amethyst), and Precious Stones (Red Ruby, Blue Sapphire, Green Sapphire, Red Sapphire).

PAYMENTS

How can I pay for my order?
We offer several convenient and safe payment methods. Τo learn more about our Payment Methods click here.

SHIPMENT / DELIVERY

What about shipping costs?
Free shipping is offered to all orders!

When will I receive my order?
The time required to craft each piece of jewelry varies, depending upon the materials and the procedure required. The time of delivery for each piece of jewelry is indicated at the product page. When you place an order and every time the status of your order changes, we will send you emails so you can track the progress of your order easily.

Where do you ship?
We ship worldwide.

What are the shipping methods?
To learn about our shipping methods, click here.

Can I change my shipping details?
If your order has not yet been shipped (you have not yet received the shipping confirmation email), you can change your shipping details. Also see: How do I change my account details?
In case your order has been shipped, you must contact our shipping partner. You can find the details for your order included in the shipping confirmation email or in your order history (by logging into your account, if you have registered). Also see: How can I see the history of my orders?

GUARANTEES / CERTIFICATES

Is there a Warranty for your products? At what cost?
All our pieces of jewelry are accompanied by a guarantee valid for a period of two years starting from the date of purchase. To learn more about our Warranties click here.

Is there a certificate of authenticity for your creations?
Our designers use genuine materials and their creations carry the appropriate labeling and certificates.

REFUNDS / RETURNS

What is your refund policy?
Our policy allows for returns within 30 days. To learn more about our refund policy click here.

CONTACT INFO

How do I contact you?
You can contact us anytime, by sending an email to sales@blingsense.com

ORDERS

Can I place orders over the phone?
You can only order online. You don’t have to set up an account to place an order.

How do I check the status of my order?
You can check the status of your order by following the link included in the confirmation mail you received when you placed your order. If you have registered, you can also check the status of your order by signing into your account.

How can I see the history of my orders?
In order to be able to see the history of your orders you must set up an account (which is not necessary in order to place your order). After you have registered, you will be able to see all the purchases you have ever made.

Can I modify or cancel my order?
In case you wish to cancel or modify your order, please contact us by sending an email to sales@blingsense

ACCOUNT

What should I do if I forget the password for my account?
In case you forget your password, go to the top of the homepage and click on the icon to connect to your account. Then click on “Forgot your password?” and follow the instructions thereafter.

How do I change my account details?
To change your account details, click on the icon to connect to your account at the top of the homepage and then click “View Addresses” and go to “Edit” to modify your address or your phone number.

OTHER ISSUES

Can I see the products up close, before I make my order?
blingsense is an online store, therefore there is no such possibility.

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